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Privacy Policy

Thank you for visiting Shenzhen Lonnmeter Group. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect the information you provide when using our website.

1. Information We Collect

We may collect and process the following types of personal information:

(1) Information you provide:

Information provided when registering an account (such as name, email address, phone number, address, etc.).

Information provided when shopping, filling out forms, or contacting us.

(2) Information collected automatically:

Information about the device you use when accessing our website (such as IP address, browser type, operating system, etc.).

Browsing behavior and usage data (such as page visits, number of clicks, etc.).

(3) Information from third-party sources:

Information provided through social media platforms or other partners.

2. How We Use Your Information

We may use your information for the following purposes:

Provide, maintain and improve our services.

Process your orders and manage payments.

Communicate with you, including sending order updates, promotional information and customer support.

Analyze and optimize our website performance.

Comply with legal obligations or protect our legal rights.

3. Sharing and Disclosure of Information

We will not sell or rent your personal information to third parties, but may share your information in the following circumstances:

Service Providers: payment processing, logistics and technical support service providers that we work with.

Legal Requirements: Disclosure of information when required by law or to protect our rights, privacy, security or property.

4. Cookies and Other Tracking Technologies

We use cookies and similar technologies to collect website usage data to enhance user experience. You can manage or disable cookies through your browser settings, but this may affect website functionality.

5. Data Storage and Protection

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use or disclosure. However, no system can be completely secure.

6. Children's Privacy

We do not intentionally collect personal information from children under the age of 16. If you believe that we may have inadvertently collected information from a child, please contact us.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the effective date will be updated.

8. Contact Us

If you have any questions about this Privacy Policy or our data processing practices, please contact us at:

Email: anna@xalonn.com

Phone: +86 29 88661865  Fax: +86 29-88660964

Address: Room 202, Floor 2, Building 1, Jiaotong Nanyuan,No.12 Chang'an South Road, Yanta District, Xi'anCity, Shaanxi Province

Thank you for trusting us.